What are the paper specs of the prints and cards?
- All Art Print editions are printed on 100# (270 GSM) Mohawk Superfine Ultrawhite Smooth paper.
- The letterpress prints are done on 120# (324 GSM) Mohawk Superfine Ultrawhite Eggshell paper.
- Art cards are printed on 160# (433 GSM) Mohawk Superfine Ultrawhite Eggshell paper.
- Envelopes are 80T Mohawk Superfine Ultrawhite Eggshell
- The paper and inks are archival and acid free.
- Greeting cards are printed on 130# 100% recycled PCW Neenah Paper
- Greeting card envelopes are 70# 30% PCW, oatmeal color, from French Paper.
You can learn more about our manufacturing partners at: https://www.rosehollowdesign.com/pages/knowmore
How are the art prints and cards printed?
Great question! The art prints, cards, and packaging are all printed using an offset printing process. Offset printing, also called offset lithography, is a method of printing in which the images on flexible plates are transferred (offset) to rubber blankets or rollers and then to the paper or other print medium.
To learn more about this technique, you can watch this fun video I found on the internet HERE.
All products are printed at Coeur Noir Specialty Printers in Williamsburg, Brooklyn, who we love, and recommend: https://www.coeurnoir.com/
Who is the artist?
Hi! My name is Tanja Konwinski, all drawings and design work is done by me, and refined digitally ever so slightly before it goes to print. You can read more about the studio and me on the About page. She also has this nifty art website: https://www.tanjakonwinski.com/
Does Rose Hollow sell originals?
Yes! If you are local to NYC, you are welcome to make a studio visit appointment and view originals in person. If you are purchasing from afar please email me at firstname.lastname@example.org and I'll curate a selection of drawings for you.
Do you offer wholesale?
Yep! please see our wholesale page with more info: WHOLESALE
Can I find Rose Hollow Design prints and products in any stores?
Not quite yet, but we'd love for you to be our first stockist!
Which shipping carrier is used?
Orders will ship via USPS or UPS, you are able to choose your carrier at checkout.
When will my order ship?
Orders will ship from Long Island City, Queens every Tuesday January through October.
November + December we ship daily and orders will be processed within 2-4 days.
Rose Hollow is a one woman shop and she/we/I appreciate your patience!
How can I track my order?
You will receive a tracking number issued and operated by USPS or UPS.
While we hope that your package arrives safely and quickly, we are not responsible for missing or lost packages once the package is in the possession of the carrier.
How much will the shipping cost?
Shippings costs are determined by the size and weight of the package, and where you live! Thankfully, Shopify estimates this shipping cost for you in during checkout.
If you have any questions or concerns about your shipping location, please reach out to email@example.com
Please email tanja@rosehollowdesign for assistance.
Rose Hollow Design is not able to offer returns.
Exchanges are accepted in the case of damaged items.
The greatest care is taken in packing and shipping your cards and prints - please inspect your artwork as soon as it arrives and let us know right away if it was damaged at all in transit or if the wrong item was sent.
You have 7 days from receipt of your package to submit an exchange request for a damaged order. Photos will be requested.
If you purchased a limited edition art print that was severely damaged upon arrival that we are not able to exchange. A refund may be approved and you will be refunded on your original payment method, minus the cost of shipping. Please remember it can take some time for your bank or credit card company to process and post the refund.
Not covered above? Send me a note!